Shipping policy
Shipping Rates Within the United States
- Economy: 5–7 business days — Free on qualifying purchases of $85 or more
- Economy: 5–7 business days, up to 3 lb — $7.90
- Standard: 3–5 business days — $9.90 flat rate
- Express: 1–2 business days — $24.90 flat rate
Delivery estimates begin after the order has been processed and transferred to the carrier.
Free-Shipping Minimum
To receive free Economy shipping, at least $85 in qualifying physical merchandise must be purchased for each recipient or delivery address after discounts have been applied.
Digital and physical gift-card values do not count toward the $85 free-shipping minimum.
When gift cards and other products are purchased together, the remaining qualifying merchandise must independently reach $85 to receive free Economy shipping.
Digital Gift Cards
Digital gift cards are delivered electronically and are not mailed. No shipping charge applies.
Digital gift-card purchases do not count toward the $85 free-shipping minimum.
Delivery may be immediate or scheduled for a future date, depending on the option selected during purchase. Customers are responsible for entering the recipient’s email address correctly.
Physical Gift Cards
Physical gift cards are printed and mailed to the shipping address entered during checkout.
Physical gift-card values do not count toward the $85 free-shipping minimum.
Physical gift cards may have different shipping requirements depending on the quantity ordered and the destination. Any applicable shipping charge will be displayed at checkout.
When physical gift cards are ordered with olive oil or other merchandise, they may be included in the same shipment when practical. The other merchandise must still independently qualify for any applicable free-shipping offer.
Large physical gift-card orders may require upgraded packaging and an additional shipping charge.
Order Processing
We aim to ship orders the same business day whenever possible. Orders placed after 2:00 p.m. may be processed the following business day.
Please allow up to two business days for order processing. If your order has not shipped within that period, please contact us.
Once an order has been processed or a shipping confirmation has been issued, we may be unable to change the products, delivery address, or shipping method.
Carriers and Tracking
We primarily ship through USPS and UPS.
After an order has been processed, a confirmation email with tracking information will be sent to the email address provided during checkout. Please allow time for the carrier to scan the package and update its estimated delivery date.
Customers are responsible for providing a complete and accurate shipping address. Incorrect, incomplete, or unsupported P.O. Box addresses may cause delays, returns, or additional shipping charges.
Delivered but Not Received
If tracking shows that an order was delivered but it cannot be located, please:
- Check around the delivery location and with household members or neighbors.
- Allow one additional business day, as carriers occasionally mark packages as delivered prematurely.
- Contact the carrier using the tracking number.
Zagoda Olive Oil LLC is not responsible for packages confirmed as delivered to the address entered at checkout. Replacement orders may require additional payment.
For information about returns and refunds, please review our Refund Policy.